Client Testimonials

"Maxwell is a fantastic research partner and collaborator. A highly professional and hands on practitioner, a clear communicator and a pleasure to work with. I always feel like we are getting deep local insights with cultural context considered and explained."
Hagan Bolger, Senior Project Manager, Each&Other (Ireland)
"Maxwell is a stand-out professional, who has thorough insight into UX issues and delivers what he promises. He provided great value and we would definitely work with him again."
Eric Stoltz, Principal UX Designer, Arcules (USA)
"I was impressed by how quickly and easily we could set up the research, and Maxwell’s overall research competence. I would recommend him to others looking to conduct research in Japan."
Cafrey Ma, Senior Product Marketing Manager, Wise (formerly Transferwise)
"Maxwell was very clear with his communication and proactively made decisions to progress the project and get results that matched our needs. If you don't want to worry about the cultural / logistical challenges that come with doing research in Japan, go with Maxwell, and he will tailor a solution to meet your level of cultural understanding and research needs."
Stefan Krötzinger, Project Manager (Germany) 
"Maxwell is a super effective, practical and responsive UX researcher. He provided an end to end solution for our study in Japan, from recruiting through to insights and translations."
Amish Gandhi, CEO, Perpetual Solutions (USA)
"This was our second time working with Maxwell and on both occasions the clients have been pleased with the results. He speaks the language, understands the culture and has a solid process from recruiting to insights. I would recommend Maxwell for those looking to conduct research in Japan. "
Christy Harper, Managing Partner, End to End User Research (USA)
"Japan is a tough market to conduct research in, but working with Maxwell makes it seem quite straightforward to me. We work to tight deadlines and the landscape of what we need to learn can shift quickly - so I appreciate how Maxwell can turn things around at short notice without sacrificing quality, from recruitment through to transcription and playback. The speed, agility and overall lack of friction makes for a great experience learning about Japanese users."
Tom Lilley, frog Design (UK)
"Working with Maxwell was much more comfortable and efficient than working with an agency. He can fit into any type of project very well and was flexible when we needed to make quick changes. He is easy to communicate with, and his reports were very clear and focused on the insights that we needed to help our product succeed in Japan."
Fenke Fros, Senior Product Designer, Fintech Company (UK)
"Maxwell is a passionate and experienced UX researcher. He is an explorer of new concepts and incorporates his previous experience into new projects. His patience makes it easy to discuss with him and solve problems. With Maxwell’s insight into Japanese users, and his own life experience in Japan, we were able to understand local users better."
Yvette Yi, Researcher at Tencent (China)
"Maxwell was incredibly efficient and easy to work with. There was some intense days of interviews that he took completely in his stride and his thorough analysis enabled us to really understand the impact of our product in Japan. We love that he was always upbeat and smiling and would be more than happy to work with him again."
Hollie, UI Designer at Ducky AS (Norway)

Take the first step to launch your product in Japan

Book a free 30 minute consultation

Book a Consultation